Privacy Policy

At LeapSchool, your privacy is a top priority. We’re committed to protecting your personal information while delivering a world-class educational experience that empowers you to grow, learn, and succeed. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website, learning management system, interactive sessions, community channels, and any other digital service we provide (collectively, the “Platform”). By using our services or enrolling in our courses, you agree to the practices described in this Privacy Policy.

1. Our Commitment to Your Privacy

LeapSchool is dedicated to ensuring that your personal information is handled with care. We strive to be transparent about how we process your data, and we work hard to maintain a secure environment that respects your rights and privacy. Whether you’re a current learner, a prospective student, or a partner, this policy explains your rights and how we work to protect your information.

2. Key Definitions

For clarity, here are some key terms used in this Privacy Policy:

“Account” or “Learner Account”: The personal account you create on the LeapSchool Platform.
“Course Content”: All educational materials provided on our Platform, including text, images, videos, audio, documents, and interactive session recordings.
“Personal Data”: Any information that can identify you as an individual, such as your name, email address, physical address, payment details, and other data you provide.
“Data Protection Legislation”: The applicable laws and regulations regarding data protection, including but not limited to the Nigerian Data Protection Act, GDPR, and other relevant standards.
“Data Controller”: LeapSchool, as the organization that determines the purposes and means of processing your personal data.
“Data Processor”: Third-party service providers or contractors who process your personal data on behalf of LeapSchool.
“Consent”: Your freely given, specific, informed, and unambiguous agreement for us to process your personal data.
“Cookies”: Small data files stored on your device to help us improve your user experience.

3. Information We Collect

3.1. Automatically Collected Information

When you visit our website, our systems automatically record certain non-personal data, such as:

Your IP address and domain name of your internet service provider.
Browser type, operating system, and device information.
Pages you visit, time spent on our website, and other usage statistics.
Geographical location and referral sources.

This information helps us analyze trends, administer the site, and improve our services.

3.2. Information You Provide

When you register, enroll in courses, or contact us, we may collect personally identifiable information, including:

Your full legal name.
Email address, telephone number, and physical address.
Date of birth and identification details.
Account credentials, such as username and password.
Educational background, CV, and employment status.
Payment and financial information when applicable.

Your data is collected to enhance your learning experience, manage your account, and ensure you receive the best possible service.

4. How We Use Your Personal Data

Your personal information is used for several key purposes:

Account Management: To create and manage your Learner Account and authenticate your identity.
Service Delivery: To provide you with our educational content, support, and other services.
Communication: To send you updates, course information, newsletters, and important notices via email, SMS, or through our Platform.
Customer Support: To respond to inquiries, resolve issues, and improve our overall service.
Marketing and Research: To conduct analysis, improve our offerings, and send tailored recommendations (with your consent, where required).
Legal Compliance: To comply with legal obligations, prevent fraud, and protect our rights and those of our users.

5. How We Share Your Information

At LeapSchool, we do not sell or rent your personal data. We may share your information only in the following circumstances:

Service Providers: With trusted third parties who process data on our behalf, such as payment processors, customer support, and analytics providers. These parties are contractually bound to protect your data.
Affiliates and Partners: With our affiliates and strategic partners to enhance our services or provide additional learning opportunities, only with your explicit consent where required.
Legal Obligations: To comply with legal requirements, respond to legal processes, or protect the safety, rights, or property of our users and the public.
Corporate Transactions: In connection with mergers, acquisitions, or other business transfers, your data may be part of the transferred assets.

6. Data Protection and Security

We take the security of your personal data seriously. LeapSchool implements a variety of security measures, including:

Encryption: Using secure sockets layer (SSL) and other encryption tools when transmitting sensitive information.
Access Controls: Limiting access to your data only to authorized employees, agents, or contractors.
Regular Audits: Continuously reviewing and updating our security practices to safeguard your information.
Employee Training: Ensuring that all team members receive regular training on data protection and privacy best practices.

7. Data Retention

We retain your personal data for as long as necessary to:

Provide you with our services.
Comply with legal and regulatory obligations.
Resolve disputes and enforce our agreements.

For example, your educational records may be kept permanently to maintain a history of your progress and achievements. If you request the deletion of your data, we will comply as long as it does not conflict with our legal obligations.

8. Your Rights and Choices

Subject to applicable laws, you have the following rights regarding your personal data:

Right to Access: Request a copy of your data that we hold.
Right to Rectification: Ask for corrections to any inaccurate or incomplete data.
Right to Erasure: Request that we delete your personal data, subject to legal or contractual constraints.
Right to Restrict Processing: Ask us to limit how we process your data in certain circumstances.
Right to Data Portability: Request that your data be transferred to another service provider.
Right to Withdraw Consent: Revoke your consent at any time for data processing based on your consent, without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact our Data Protection Officer at support@leapschool.africa

9. Use of Cookies

Our website uses cookies and similar technologies to:

Recognize you as a returning visitor.
Enhance and personalize your browsing experience.
Monitor website traffic and usage patterns.
Prevent fraudulent activities and enhance site security.

You may disable cookies through your browser settings; however, please note that some parts of our website may not function properly if cookies are disabled.

10. International Data Transfers

LeapSchool operates in multiple regions and may transfer your data to offices or service providers outside your country of residence. We ensure that such transfers are performed securely and in compliance with applicable data protection laws by implementing appropriate safeguards and contractual agreements.

11. Data Breach Notification

In the unlikely event of a data breach, we will:

Notify you as soon as reasonably possible.
Investigate the breach thoroughly and take immediate steps to mitigate any harm.
Inform relevant regulatory authorities as required by law.
Provide details on the breach and advice on protective measures you can take.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technological advances. When changes are made, we will post an updated version on our website and, where appropriate, notify you via email or through our Platform. Your continued use of our services after such updates signifies your acceptance of the revised policy.

13. Contact Us

We value your trust and are here to answer any questions or concerns about our privacy practices. If you need further information or wish to exercise your rights, please contact our Data Protection Officer at:

Email: support@leapschool.africa
Postal Address: Block 59, Plot 12B Kusenla Rd, Ikate, Lekki Lagos.

Thank you for choosing LeapSchool. We are committed to safeguarding your privacy and providing you with an exceptional educational experience. Your journey with us is important, and we will continue to work hard to protect your personal data while empowering you to reach your full potential.